Reference

How l8444 Handles Your Personal Information

When you open an account with us, you share personal details — your name, contact information, and payment method like bKash, Nagad or Rocket. This page tells you exactly what we collect, why we collect it, and how you can request changes or removal.

Data collected at account openingbKash, Nagad, Rocket payment data handled securelyYour right to access and correct your dataContact us to request deletionJurisdiction-dependent access
l8444 How l8444 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review what data we hold, correct something on your account, or ask us to delete your information, our support team handles privacy requests directly. Reach out through any of the channels below and quote your registered account email or phone number so we can locate your record quickly. We aim to respond to all privacy requests within a reasonable timeframe.

Live Chat Open the chat widget from your account dashboard. Quote your registered phone number and describe your privacy request — our team picks it up directly.
Email Support Send your data request to our support email address. Include your account email and the specific action you want — access, correction or deletion.
Account Settings Some data corrections — like updating your contact number or linked wallet — can be handled directly inside your account settings without contacting support.
DATA SECURITY AND RETENTION

How We Protect and Manage Your Information

We use SSL encryption across all account pages and payment flows to protect data in transit. Your bKash, Nagad and Rocket transaction references are stored in access-controlled systems — only authorised staff involved in payment verification or fraud review can access them. We review data retention regularly and remove records that are no longer required for legal or operational purposes.

SSL Encryption Every account page and payment screen on l8444 uses SSL encryption. Your data moves securely whether you are depositing via bKash or checking your account on mobile.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.
Account Security Login uses OTP verification sent to your registered phone. If we detect a session from an unrecognised device, we flag it for review before allowing account access.
Data Retention We keep your account data for as long as your account is open and for the period required by applicable law after closure. Requests to delete data are reviewed against legal retention obligations.

Common Questions About Your Privacy at l8444

Below are the questions we hear most from account holders about how their data is handled. If your question is not covered here, contact our support team through live chat or email.

We collect your name, email address, phone number and the payment method you register — such as bKash, Nagad or Rocket. We also log device and session data to secure your account.

No. We never store your mobile wallet PIN or full credentials. We only keep the transaction reference number needed to verify your deposit or withdrawal against your account record.

Yes. Contact our support team via live chat or email, quote your registered phone number or email, and ask for a data access request. We will respond within a reasonable timeframe.

Reach out through live chat or our support email with your account details and the specific correction or deletion you want. Some updates can also be made directly inside account settings.

We share data only with payment processors and fraud-prevention partners as needed to run your account. We do not sell your personal information to any third party.

We retain records for the period required by applicable legal obligations after account closure. Once that period ends and no legal hold applies, we remove the data from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.